Helix Sleep Reviews
Helix Sleep Customer Reviews (5)
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Helix Sleep Features and Benefits
Key Features and Benefits of Helix Sleep
Customization
- Personalized Sleep Experience: Helix offers a unique sleep questionnaire that analyzes individual sleep habits, preferences, and body types to recommend a tailored mattress.
Hybrid Design
- Foam and Coil Combination: Each Helix mattress features a hybrid construction that combines foam layers with individually wrapped coils, providing an optimal balance of pressure relief and support.
Cooling Technology
- Temperature Regulation: Helix mattresses are designed to sleep cool, utilizing materials like GlacioTex™ Elite for effective heat dissipation, ensuring comfort throughout the night.
Pressure Relief
- Targeted Support: Each model is engineered to alleviate tension across the body, focusing on key areas such as shoulders and hips to enhance overall comfort.
Edge Support
- Reinforced Edges: The mattresses include robust edge support, allowing for more usable sleep surface and preventing sagging.
Variety of Models
- Diverse Options: Helix offers several models, including the Midnight, Sunset, and Dusk, each catering to different sleeping styles and firmness preferences.
Durability
- Long-lasting Construction: Built with high-quality materials, Helix mattresses are designed for durability, often backed by a generous warranty.
Health Certifications
- Safety Standards: All Helix mattresses are GREENGUARD Gold Certified, ensuring they meet strict chemical emissions standards for healthier indoor air quality.
Trial Period and Warranty
- Risk-Free Experience: Customers benefit from a 100-night trial period to test the mattress, along with a limited warranty for added peace of mind.
Helix Sleep Pricing
Helix Sleep Pricing
Price Range
- Core Collection: Prices for the base models start at approximately $1,374 for a queen-size mattress.
- Luxe Collection: The queen-size Helix Luxe mattress is priced around $2,374.
- Elite Collection: Mattresses in this collection begin at about $3,748, often discounted to around $2,999.
- Helix Plus Mattress: This model retails for approximately $1,499.
Discounts and Promotions
- Helix frequently offers discounts, especially during sales events, which can reduce prices by several hundred dollars.
Size Variations
- Prices vary based on size, with twin models starting around $936 and California king models reaching up to $1,749.
Financing Options
- Customers can explore financing through programs like Affirm, allowing for flexible payment plans.
Payment Method
Helix Sleep Payment Methods
Accepted Payment Options
- Credit and Debit Cards: Helix accepts major cards including Visa, MasterCard, Discover, and American Express.
- Digital Wallets: Payments can also be made through Google Pay, PayPal, Shop Pay, and Amazon Pay.
Financing Options
- Affirm Financing: Customers can choose to finance their purchases through the Affirm program, offering options as low as 0% APR for qualifying purchases.
Payment Processing
- Payments are processed through various third-party payment processors, ensuring secure transactions.
Currency
- All transactions on the U.S. website are conducted in U.S. Dollars, while Canadian transactions occur in Canadian Dollars.
Helix Sleep FAQs
Helix Sleep Return Policy?
Helix Sleep Return Policy
Trial Period
- 100-Night Sleep Trial: Customers can try the mattress for 100 nights, starting from the delivery date. A 30-day break-in period is required before initiating a return.
Return Eligibility
- Returns are accepted only if requested within the trial period and after the break-in period. Only two returns are allowed per household.
Return Process
- To start a return, customers must fill out a specific form on the Helix website, selecting options related to returns and providing the order number.
Pickup and Removal
- Helix requires that the mattress be picked up within 45 days after the trial period ends. Failure to schedule a pickup will void return eligibility.
Refunds
- Refunds will be issued in the form of the original payment, minus any discounts or shipping fees.
Exceptions
- Products marked as “Final Sale” or “Clearance” cannot be returned unless defective.
How To Open A Helix Sleep Account?
How to Open an Account on HelixSleep.com
Step 1: Visit the Website
- Navigate to helixsleep.com.
Step 2: Access Account Creation
- Click on the "Sign In" option, usually located at the top right corner of the homepage.
Step 3: Select "Create an Account"
- Choose the "Create an Account" link to begin the registration process.
Step 4: Fill in Required Information
- Provide necessary details such as email address, password, and any other requested information.
Step 5: Agree to Terms
- Review and agree to any terms of service or privacy policies presented during the sign-up process.
Step 6: Submit Registration
- Click the "Sign Up" or "Create Account" button to finalize account creation.
Step 7: Verify Email (if required)
- Check your email for a verification link from Helix Sleep and follow the instructions to confirm your account.
Helix Sleep Alternatives
Top 10 Alternatives to Helix Sleep
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Saatva Solaire: Known for its wide range of firmness settings, this mattress is a top alternative for those seeking customizable comfort.
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Nectar Premier: Offers excellent support and comfort, making it a solid choice for sleepers looking for alternatives to Helix.
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DreamCloud Memory Foam: A hybrid mattress that combines memory foam and coils, providing both comfort and support.
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Brooklyn Bedding Aurora Luxe: This mattress features advanced cooling technology and multiple firmness options, appealing to various sleep preferences.
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Bear Mattress: Designed with athletes in mind, it provides excellent support and recovery features.
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Brentwood Home Oceano: This hybrid mattress includes micro-coils and a wool layer, enhancing breathability and comfort.
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Casper Original: A well-rounded mattress known for its adaptive foam, offering good pressure relief and support.
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Leesa: Offers a balanced feel with a combination of foam layers that cater to different sleeping positions.
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Tuft & Needle: Known for its simplicity and affordability, it provides good support without excessive frills.
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Saatva Latex Hybrid: Combines the benefits of latex with coils, offering a cooler sleeping experience compared to traditional memory foam mattresses.
About Helixsleep.com Prices and Cost?
Helixsleep.com offers a variety of mattresses across different collections. Here are the details:
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Helix Core Collection Mattresses:
- Twin: $936
- Twin XL: $1,061
- Full: $1,249
- Queen: $1,374
- King: $1,749
- CA King: $1,749
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Helix Plus Mattress:
- Twin: $811
- Twin XL: $936
- Full: $1,061
- Queen: $1,499
- King: $1,811
- CA King: $1,811
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Helix Luxe Collection:
- Twin: $1,374
- Twin XL: $1,624
- Full: $1,999
- Queen: $2,374
- King: $2,874
- CA King: $2,874
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Helix Elite Collection:
- Twin: $2,499
- Twin XL: $2,749
- Full: $3,311
- Queen: $3,749
- King: $4,499
- CA King: $4,499
Please note that these prices are before discounts and tax. The website also offers a 100 Night Risk Free Trial. If you don't love your Helix, they'll pick it up and give you a full refund. However, since all new mattresses have a break-in period, they require customers to keep the mattress for 30 nights before initiating a return.
About Helixsleep.com Popular Products and Services?
Helixsleep.com is a company that offers a range of personalized mattresses designed according to the customer's body type, sleeping position, and comfort preference. They also offer organic sleep products and modular sofas. Their products are designed to help you get a great night's sleep, no matter how you sleep. They offer mattresses with different feels such as soft, medium, and firm. They also have mattresses designed for plus size and big & tall sleepers who need more support, and even a mattress specially made for growing kids.
In addition to mattresses, they offer a variety of pillows & sheets, including the Helix GlacioTex™ Cooling Memory Foam Pillow, Helix Talalay Latex Pillow, Helix TENCEL™ Sheet Set, Helix Shredded Memory Foam Pillow, Helix Down & Feather Pillow, and the Helix Wedge Pillow. They also offer protectors & blankets like the Helix Waterproof Mattress Protector, Helix GlacioTex Mattress Protector, Helix Knit Weighted Blanket, Helix Weighted Blanket, and the Helix Plush Mattress Topper.
They offer a 100 Night Risk Free Trial. If you don't love your Helix, they'll pick it up and give you a full refund. Since all new mattresses have a break-in period, they require customers to keep the mattress for 30 nights before initiating a return. They also offer a 10-15 Year Warranty on their mattresses. They provide Free US Shipping and Financing Available As Low As 0% Financing.
Their most popular mattress is the Midnight Luxe. They also have a best seller for kids, the Kids Mattress. They have been recommended by multiple leading doctors of Sleep Medicine, Psychology, and Neurobiology as a go-to solution for improving sleep. They have also been awarded as the Best Mattress 2024, Best Couples Mattress 2023, Best Mattress for Everyone 2023, and Featured for Plus Size 2024. They also offer the Helix Luxe and Elite collections which feature their upgraded designs, giving you the chance to enjoy exceptional support, premium comfort, and a few touches of true luxury.
What are the accepted payment methods on Helixsleep.com?
Helixsleep.com accepts various payment methods. These include all major credit cards, Apple Pay (on Apple Devices), PayPal, Amazon Pay, Google Pay, and payment through your Shopify account. Additionally, financing options are available as Helix has teamed up with Affirm to offer financing as low as 0% APR on qualifying purchases. Just choose ‘Affirm - Pay Over Time’ at checkout.
What products are covered under Helix Sleep's warranties, and for how long?
What payment options does Helix Sleep accept?
What is Helix Sleep's return policy?
How are Helix Sleep items shipped?
Helixsleep.com Return Policy?
At Helixsleep.com, the Return Policy allows customers to return their mattress for a full refund within 100 nights, after the first 30 days. This is known as the 100 Night Sleep Trial. If a product arrives damaged, customers must notify the company within 30 days of the date of delivery.
As for the Shipping Policy, Helix Sleep provides free shipping within the contiguous United States. The mattresses are compressed, vacuum-sealed, and shipped directly to the customer's doorstep in a box. Mattresses typically ship within 3-10 business days of the order. Once the order has shipped from the facility, it will be delivered to the customer's home via FedEx Ground. If a customer needs to return a defective product, they are responsible for all shipping and transportation costs associated with replacing or repairing the product.
Please note that all new mattresses have a break-in period, so the company requires customers to keep the mattress for 30 nights before initiating a return. If a customer is unhappy with their mattress for any reason, they can return it for a full refund within the 100-night trial period, after the first 30 days.
These policies ensure that customers have ample time to test out their new mattress and return it if it doesn't meet their expectations. It also ensures that customers receive their mattress in a timely and convenient manner, with no additional shipping costs.
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