Helix Sleep Reviews
Helix Sleep Customer Reviews (5)
- Most recent
- Oldest
Helix Sleep Customer’s Q&A
Helix Sleep FAQs
About Helixsleep.com Prices and Cost?
Helixsleep.com offers a variety of mattresses across different collections. Here are the details:
-
Helix Core Collection Mattresses:
- Twin: $936
- Twin XL: $1,061
- Full: $1,249
- Queen: $1,374
- King: $1,749
- CA King: $1,749
-
Helix Plus Mattress:
- Twin: $811
- Twin XL: $936
- Full: $1,061
- Queen: $1,499
- King: $1,811
- CA King: $1,811
-
Helix Luxe Collection:
- Twin: $1,374
- Twin XL: $1,624
- Full: $1,999
- Queen: $2,374
- King: $2,874
- CA King: $2,874
-
Helix Elite Collection:
- Twin: $2,499
- Twin XL: $2,749
- Full: $3,311
- Queen: $3,749
- King: $4,499
- CA King: $4,499
Please note that these prices are before discounts and tax. The website also offers a 100 Night Risk Free Trial. If you don't love your Helix, they'll pick it up and give you a full refund. However, since all new mattresses have a break-in period, they require customers to keep the mattress for 30 nights before initiating a return.
Helixsleep.com Return Policy?
At Helixsleep.com, the Return Policy allows customers to return their mattress for a full refund within 100 nights, after the first 30 days. This is known as the 100 Night Sleep Trial. If a product arrives damaged, customers must notify the company within 30 days of the date of delivery.
As for the Shipping Policy, Helix Sleep provides free shipping within the contiguous United States. The mattresses are compressed, vacuum-sealed, and shipped directly to the customer's doorstep in a box. Mattresses typically ship within 3-10 business days of the order. Once the order has shipped from the facility, it will be delivered to the customer's home via FedEx Ground. If a customer needs to return a defective product, they are responsible for all shipping and transportation costs associated with replacing or repairing the product.
Please note that all new mattresses have a break-in period, so the company requires customers to keep the mattress for 30 nights before initiating a return. If a customer is unhappy with their mattress for any reason, they can return it for a full refund within the 100-night trial period, after the first 30 days.
These policies ensure that customers have ample time to test out their new mattress and return it if it doesn't meet their expectations. It also ensures that customers receive their mattress in a timely and convenient manner, with no additional shipping costs.
About Helixsleep.com Popular Products and Services?
Helixsleep.com is a company that offers a range of personalized mattresses designed according to the customer's body type, sleeping position, and comfort preference. They also offer organic sleep products and modular sofas. Their products are designed to help you get a great night's sleep, no matter how you sleep. They offer mattresses with different feels such as soft, medium, and firm. They also have mattresses designed for plus size and big & tall sleepers who need more support, and even a mattress specially made for growing kids.
In addition to mattresses, they offer a variety of pillows & sheets, including the Helix GlacioTex™ Cooling Memory Foam Pillow, Helix Talalay Latex Pillow, Helix TENCEL™ Sheet Set, Helix Shredded Memory Foam Pillow, Helix Down & Feather Pillow, and the Helix Wedge Pillow. They also offer protectors & blankets like the Helix Waterproof Mattress Protector, Helix GlacioTex Mattress Protector, Helix Knit Weighted Blanket, Helix Weighted Blanket, and the Helix Plush Mattress Topper.
They offer a 100 Night Risk Free Trial. If you don't love your Helix, they'll pick it up and give you a full refund. Since all new mattresses have a break-in period, they require customers to keep the mattress for 30 nights before initiating a return. They also offer a 10-15 Year Warranty on their mattresses. They provide Free US Shipping and Financing Available As Low As 0% Financing.
Their most popular mattress is the Midnight Luxe. They also have a best seller for kids, the Kids Mattress. They have been recommended by multiple leading doctors of Sleep Medicine, Psychology, and Neurobiology as a go-to solution for improving sleep. They have also been awarded as the Best Mattress 2024, Best Couples Mattress 2023, Best Mattress for Everyone 2023, and Featured for Plus Size 2024. They also offer the Helix Luxe and Elite collections which feature their upgraded designs, giving you the chance to enjoy exceptional support, premium comfort, and a few touches of true luxury.
What are the accepted payment methods on Helixsleep.com?
Helixsleep.com accepts various payment methods. These include all major credit cards, Apple Pay (on Apple Devices), PayPal, Amazon Pay, Google Pay, and payment through your Shopify account. Additionally, financing options are available as Helix has teamed up with Affirm to offer financing as low as 0% APR on qualifying purchases. Just choose ‘Affirm - Pay Over Time’ at checkout.